Terms of Service

Last updated: May 1, 2025

1. Introduction

Welcome to Contract Analyzer. These Terms of Service ("Terms") govern your access to and use of the Contract Analyzer website, mobile applications, and services (collectively, the "Service"), operated by Contract Analyzer, Inc. ("we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you do not have permission to access the Service.

2. Acceptance of Terms

By creating an account, accessing, or using our Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of a company, organization, or other entity, you represent that you have the authority to bind that entity to these Terms, and "you" refers to that entity.

If you do not agree with these Terms, you must not access or use our Service. If you are under 18 years of age, you represent that you have your parent or guardian's permission to access and use the Service and they have read and agree to these Terms on your behalf.

3. Service Description

Contract Analyzer provides AI-powered contract analysis services that help identify potential issues, anomalies, and unfair terms in legal documents. Our Service includes:

  • Document upload and text extraction
  • AI-powered contract analysis
  • Issue identification and recommendations
  • Document storage (for paid plans)
  • Export and sharing capabilities (for paid plans)

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

4. User Accounts

4.1 Account Creation

To use certain features of our Service, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4.2 Account Security

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

4.3 Account Restrictions

We reserve the right to disable any user account at any time if, in our opinion, you have failed to comply with any provision of these Terms or if activities occur on your account which, in our sole discretion, would or might cause damage to or impair the Service or infringe or violate any third party rights, or violate any applicable laws or regulations.

5. User Responsibilities and Prohibited Activities

5.1 User Content

Our Service allows you to upload, submit, store, and share content, including documents, text, and feedback ("User Content"). You retain all rights in, and are solely responsible for, the User Content you upload, submit, or otherwise make available via the Service.

5.2 Content Restrictions

You agree not to upload, submit, or share User Content that:

  • Violates any applicable law or regulation
  • Infringes any intellectual property rights of any party
  • Contains software viruses or any other malicious code
  • Is defamatory, obscene, threatening, invasive of privacy, or otherwise objectionable
  • Impersonates any person or entity or falsely states or misrepresents your affiliation with a person or entity

5.3 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Use the Service for any illegal purpose or in violation of any applicable laws
  • Attempt to probe, scan, or test the vulnerability of the Service or breach any security measures
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Attempt to access accounts, computer systems, or networks connected to the Service without authorization
  • Collect or harvest any information from the Service, including email addresses or other user information
  • Use the Service to send unsolicited communications, promotions, or advertisements
  • Attempt to decipher, decompile, disassemble, or reverse engineer any of the software comprising or making up the Service
  • Circumvent, remove, alter, deactivate, degrade, or thwart any technological measure or content protections of the Service
  • Use any robot, spider, crawler, scraper, or other automated means to access the Service

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Contract Analyzer and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

6.2 License to Use the Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service for your personal or internal business purposes.

6.3 User Content License

By uploading, submitting, or otherwise making available any User Content on or through the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise use the User Content solely for the purposes of providing and improving the Service.

6.4 Feedback

If you provide us with any feedback or suggestions regarding the Service ("Feedback"), you hereby assign to us all rights in such Feedback and agree that we shall have the right to use and fully exploit such Feedback in any manner we deem appropriate. We will treat any Feedback you provide as non-confidential and non-proprietary.

7. Subscription and Payment Terms

7.1 Subscription Plans

We offer various subscription plans, including a free plan with limited features and paid plans with additional features and capabilities. By selecting a paid plan, you agree to pay the subscription fees indicated for that plan. All payments are non-refundable except as expressly set forth in these Terms or as required by applicable law.

7.2 Billing and Renewal

For paid subscriptions, you authorize us to charge the applicable fees to your designated payment method. Subscriptions automatically renew for additional periods equal to the initial subscription term unless canceled before the renewal date. You may cancel your subscription at any time through your account settings or by contacting our customer support.

7.3 Fee Changes

We may change our subscription fees at any time. If we change the fees for your subscription, we will provide notice of the change on the Site or via email, at our option, at least 30 days before the change is to take effect. Your continued use of the Service after the fee change becomes effective constitutes your agreement to pay the changed amount.

7.4 Taxes

You are responsible for all taxes (excluding taxes on our net income) related to your use of the Service. If we are required to collect or pay any such taxes, the taxes will be charged to you at the time of purchase.

8. Termination

8.1 Termination by You

You may terminate your account and subscription at any time by following the instructions on the Site or by contacting our customer support. Upon termination, your right to use the Service will immediately cease.

8.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

8.3 Effect of Termination

Upon termination of your account, we may delete any User Content or other data associated with your account. We will not be liable to you for any modification, suspension, or discontinuation of the Service or the loss of any User Content.

9. Disclaimers and Limitations of Liability

9.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

WE DO NOT WARRANT THAT: (A) THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; (C) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS.

9.2 Not Legal Advice

THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL LEGAL ADVICE. THE ANALYSIS PROVIDED BY THE SERVICE IS FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE CONSTRUED AS LEGAL ADVICE. WE RECOMMEND CONSULTING WITH A QUALIFIED ATTORNEY FOR SPECIFIC LEGAL MATTERS.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR: (A) ANY ERRORS, MISTAKES, OR INACCURACIES IN CONTENT; (B) ANY PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICE; (C) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN; (D) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE; (E) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE SERVICE BY ANY THIRD PARTY; AND/OR (F) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

10. Indemnification

You agree to defend, indemnify, and hold harmless Contract Analyzer, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, your User Content, any use of the Service's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Service.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms and your use of the Service shall be governed by and construed in accordance with the laws of the State of Delaware, without giving effect to any choice or conflict of law provision or rule.

11.2 Dispute Resolution

Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco, California, using the English language in accordance with the Arbitration Rules and Procedures of JAMS then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes.

The prevailing party in any arbitration or other legal action arising out of these Terms shall be entitled to receive, in addition to all other remedies to which such party may be entitled, the costs and expenses incurred by such party in conducting the suit, including reasonable attorneys' fees and expenses.

11.3 Waiver of Class Actions

ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A NAMED OR UNNAMED MEMBER IN A CLASS, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

13. Miscellaneous

13.1 Entire Agreement

These Terms constitute the entire agreement between you and Contract Analyzer regarding the Service and supersede all prior and contemporaneous written or oral agreements between you and Contract Analyzer.

13.2 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

13.3 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms without restriction.

13.4 Relationship of Parties

Nothing in these Terms shall be construed as creating a partnership, joint venture, agency, or employment relationship between you and Contract Analyzer.

13.5 Force Majeure

We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including, but not limited to, acts of God, natural disasters, war, terrorism, riots, civil unrest, embargoes, laws or regulations, internet service provider failures or delays, or denial of service attacks.

14. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: terms@contractanalyzer.com
  • By visiting the contact page on our website
  • By mail: Contract Analyzer, Inc., 123 Legal Street, Suite 500, San Francisco, CA 94103